General
Air conditioning
Family rooms
Ironing facilities
Non-smoking rooms
Iron
Wake-up service
Packed lunches
Elevator
Room service
Facilities for disabled guests
Heating
Carpeted
Suit press
Private entrance
Bathroom
Private bathroom
Toilet paper
Towels
Bidet
Guest bathroom
Free toiletries
Shower
Slippers
Toilet
Hairdryer
Safety features
Thermometers for guests provided by property
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Face masks for guests available
Access to healthcare professionals
Process in place to check health of guests
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Safe
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Physical distancing
Physical distancing rules followed
Contactless check-in/out
Single-room AC for guest accommodation
Screens or physical barriers between staff and guests in appropriate areas
Mobile app for room service
Cashless payment available
Food & Drink
Restaurant
Tea/Coffee maker
Breakfast in the room
Kids' meals (Paid)
Special diet meals (on request)
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Cable channels
Food & drink safety
Delivered food covered securely
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Cleaning Services
Ironing service (Paid)
Dry cleaning (Paid)
Laundry (Paid)
Daily housekeeping
Suit press (Paid)
Front Desk Services
Express check-in/out
24-hour front desk
Baggage storage
Concierge
Accessibility
Upper floors accessible by elevator
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by stairs only
Business Facilities
Business center
Meeting/Banquet facilities (Paid)
Fax/Photocopying
Bedroom
Linens
Wardrobe or closet
Kitchen
Electric kettle
Dryer
Room amenities
Clothes rack